Terms & Conditions

Terms & Conditions | StarletStyle Ltd UK

Last Updated: September 19, 2025

Welcome to StarletStyle Ltd! These Terms & Conditions (“Terms”) govern your use of our website https://starletstyleltd.co.uk and the purchase of gifts, candles, fragrances, digital products, and related services. By accessing our website or placing an order, you agree to these Terms. Please read them carefully.

✅ 1. General Information

Business Name: StarletStyle Ltd
Website: https://starletstyleltd.co.uk
Address: 115 Unthank Road, Norwich, England, NR2 2PE, UK
Support Email: help@starletstyleltd.co.uk
Phone: +44 7456 436203

🔑 2. Eligibility & Account

  • You must be at least 18 years old to purchase from our website.

  • You agree to provide accurate, current, and complete details when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

💳 3. Orders & Payments

  • All prices are listed in GBP (£ Sterling) and include VAT where applicable.

  • Payments are securely processed through trusted providers including Stripe, PayPal, and Klarna.

  • We reserve the right to cancel or refuse any order if fraud, unauthorized activity, or stock errors are suspected.

📦 4. Shipping & Delivery

  • Orders are typically processed within 1–2 business days (excluding weekends and bank holidays).

  • Delivery times vary based on your chosen shipping method and destination.

  • Full details are provided in our Shipping Policy.

🔄 5. Returns & Refunds

  • You may return most items within 14 days of delivery in accordance with UK Consumer Contracts Regulations.

  • Items must be unused, unopened, and in original packaging (for hygiene reasons, opened candles, diffusers, and fragrances cannot be returned unless faulty).

  • Refunds are processed once the returned item is inspected.

  • For full details, please see our Refund & Returns Policy.

⚠️ 6. Product Disclaimer

  • Our candles, fragrances, and gifts are designed for decorative and lifestyle use. They are not medical products and are not intended to treat or cure any health conditions.

  • Always follow usage and safety instructions provided on packaging.

  • Keep candles, oils, and fragrances away from children, pets, and flammable materials.

🔒 7. Privacy & Data Protection

  • Your use of our site is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal data.

  • We comply with the UK GDPR and Data Protection Act 2018.

📝 8. Intellectual Property

  • All content on starletstyleltd.co.uk — including product images, text, graphics, logos, and website design — is the property of StarletStyle Ltd.

  • You may not copy, reproduce, or distribute our content without prior written consent.

⚖️ 9. Limitation of Liability

  • StarletStyle Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is strictly limited to the value of the product purchased.

📜 10. Governing Law

  • These Terms are governed by the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

📩 11. Contact Us

For questions regarding these Terms & Conditions, please contact us:

📍 StarletStyle Ltd
115 Unthank Road, Norwich, England, NR2 2PE
📧 help@starletstyleltd.co.uk
📞 +44 7456 436203