Privacy Policy

📜 Privacy Policy | StarletStyle Ltd UK

Last Updated: September 19, 2025

At StarletStyle Ltd, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal data when you shop for gifts, candles, and fragrances through https://starletstyleltd.co.uk. By using our website and services, you agree to the practices described here.

Who We Are

StarletStyle is a UK-based lifestyle brand offering curated gifts, luxury candles, and fragrances. Our mission is to bring style, comfort, and elegance into homes across the UK and beyond.

Our company information:

What Personal Data We Collect & Why

We collect information only to process your orders securely and improve your shopping experience.

Information You Provide

  • Account details: Name, email, phone, billing & shipping address

  • Order details: Purchases, payment confirmations

  • Contact forms: Messages, questions, or support requests

Technical Information

  • Cookies: To improve browsing and checkout experience

  • Analytics data: Pages visited, time on site, device type, and region (via Google Analytics)

  • Payment data: Processed securely by trusted third-party providers (Stripe, PayPal, etc.)

We do not sell or rent your personal data. Information is collected only to:

  • Process and deliver your orders

  • Provide customer service and support

  • Improve our website, products, and customer experience

  • Prevent fraud and ensure security

Cookies & Tracking Technologies

When you visit starletstyleltd.co.uk, we use cookies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Analyse traffic and improve performance

You can disable cookies in your browser settings, but some features (like checkout) may not function correctly.

Who We Share Data With

We only share your data with trusted service providers:

  • Payment processors (Stripe, PayPal) – secure transaction handling

  • Shipping partners (Royal Mail, DPD, UPS) – for delivery of your orders

  • Analytics providers (Google Analytics) – to understand and improve site usage

All third parties comply with GDPR and strict data protection standards.

Data Retention

  • Contact form entries: 6 months

  • Analytics data: 12 months

  • Purchase records: 7 years (for legal, tax, and accounting compliance)

Your Rights (Under GDPR & UK Data Protection Act 2018)

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections or deletion of your data

  • Opt out of marketing emails at any time

  • Request data portability to another provider

  • Withdraw consent where applicable

To make a request, email us at help@starletstyleltd.co.uk.

Data Protection & Security

We protect your information with:

  • SSL encryption (256-bit) on all checkout pages

  • PCI-compliant payment gateways

  • Fraud prevention and monitoring tools

  • Restricted access to personal data (only authorised staff)

International Data Transfers

Although we primarily serve UK customers, some data may be processed internationally (e.g., payment gateways, cloud hosting). We ensure compliance with UK GDPR and relevant international data protection laws.

Children’s Privacy

Our website is not intended for individuals under 16 years old. We do not knowingly collect data from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here with a new “Last Updated” date.

Contact Us

For privacy concerns, GDPR requests, or questions, please contact us:

📍 Address: 115 Unthank Road, Norwich, England, NR2 2PE
📧 Email: help@starletstyleltd.co.uk
📞 Phone: +44 7456 436203